There are around 80,000 ride sharing vehicles running on the streets in Guangzhou, delivering convenient, fast, and comfortable services to residents and visitors. Here are some guidelines on how to use the apps of the two major ride sharing platforms:

I. DiDi

1. Scan the QR code to download the app, or search DiDi in the App Store or other application stores and download.

2. Register with your mobile number, Alipay account or WeChat account, and log in.

3. Enter your pick-up address and destination in the "Express" page.  

4. Tap the "Request an express car" button and wait for the driver to accept the order and pick you up. 

5. After arrival, you can choose online payment (WeChat Payment/AliPay) or Cash/Scan to pay.

6. If you need assistance from the service center, please tap on the upper left hand corner to open the menu and select Customer Service.

II. OnTime

1. Scan the QR code to download the app, or search OnTime in the App Store or other application stores and download.

2. Download the app, read and click Agree to the User Service Agreement and Privacy Policy.

3. Tap on the upper left hand corner, check the box of Agree with User Service Agreement and Privacy Policy, enter your mobile number and verify code to register and log in.

4. Enter your destination and tap the "Request a car" button. The platform will automatically make an arrangement, and the driver will call you and verify your pick-up address before picking you up.

5. After arrival, tap the Confirm Payment button and make the payment.

Apart from the two aforementioned platforms, there are other platforms like China Auto Rental, Cao Cao Mobility, Youpengchuxing operating in Guangzhou to offer you convenient and efficient ride sharing services. Search the App Store or Google Play and download.

If you need cruising taxi services, please contact the hotline of Guangzhou Public Transport Group at 96122 to get real-time on-call or pre-arranged cruising taxi services.

If you have any comments or advice regarding the services, please contact the hotline for ride sharing platforms (Chinese Service：DiDi at 400-0000999, English service：Customer service in the side menu of DiDi app; OnTime at 400-1336666), or contact the transport service hotline at 96900.